This last week we all heard the story about the JetBlue flight attendant who snapped when one of his passengers refused to follow his instructions; the flight attendant (or FT as I will call him) had had enough, and in a burst of quitting glory, ended his sobriety when he went to the beverage cart, pulled two beers, went on the plane's PA system to harangue the passengers, and opened the emergency-use-only inflatable slide to exit the plane.
Upon hearing this story, I laughed out loud. For anyone who's worked in a customer service field, especially if you're smarter than the average cretin, we've all wanted to do this. We've all wanted to have our say, embarrass the stupid costumer and throw it in, telling our colleagues, our customers and our bosses just how much we hate the job, and how much better we are than what we've been doing.
To me, the FT was a hero, not a zero, and in the last month, when I'm working at a job where I do twice the amount of work I was doing two weeks ago, with no raise, barely living on the money I make, hating my situation, wanting a job and being offered two job interviews only for the jobs to be filled by internal hires, I'm with this guy.
The whole world can take it and shove it, because he and I are so much better than the work we are performing.
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